Online Short Courses - Customer Service

Improve your customer service skills with an ABEX Institute online short course

• Working in a Team
• Dealing with Customers
• Building Relationships with Customers
• Identifying Customer Needs
• Customer Relationship Management
• Communicating With Customers
• Deliver Service to Customers
• Handling Customer Complaints
• Receive and Process Sales Orders
• Monitor and Report on Service Delivery
• Customer Buying Behaviour

We can also offer individual modules from any of our traineeships online.

For more information or to enrol in this course please complete the online enquiry form or contact our office on 1300 73 80 80