Why is Emotional Intelligence needed in the workplace?

Emotional intelligence is responsible for:

• the ways we behave
• how we feel and relate to others
• how well we do at our jobs
• how healthy we are

It is considered a soft skill and is critical for business success today.

Many organisations experience a high risk of confusion and misunderstandings amongst staff, which leads to an organisational culture that lacks trust, openness, motivation, creativity and peace.